Privacy Policy

NexLane AI ("we", "our", "us") operates the nexlaneai.com website and the Casey AI Ad Campaign Manager platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

We may collect the following types of information:

• Account Information: Name, email address, and business details when you create an account.
• Business Data: Store locations, campaign details, and advertising content you provide through our platform.
• Advertising Data: Ad performance metrics, targeting parameters, and campaign analytics obtained from advertising platforms (Google Ads, Meta/Facebook) on your behalf.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and chat interactions.
• Third-Party Platform Data: When you connect your Google Ads or Meta advertising accounts, we access campaign and performance data as authorized by you.

• To provide and maintain our AI ad campaign management services.
• To create, manage, and optimize advertising campaigns on your behalf.
• To generate AI-powered ad copy, images, and performance insights.
• To communicate with you about your account and services.
• To improve our platform and develop new features.

Our platform integrates with third-party services including Google Ads, Meta (Facebook/Instagram) Marketing API, Anthropic (Claude AI), and Google Cloud (Imagen). Your use of these services is subject to their respective privacy policies. We only access and use data from these services as authorized by you and as necessary to provide our services.

We implement industry-standard security measures to protect your data, including encryption of sensitive credentials (AES-256-GCM), secure API communications (HTTPS/TLS), and role-based access controls. However, no method of electronic transmission or storage is 100% secure.

We retain your data for as long as your account is active or as needed to provide services. Campaign performance data is retained indefinitely for reporting purposes. Chat history is retained for 1 year. You may request deletion of your data at any time by contacting us.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Disconnect third-party advertising accounts at any time.
• Opt out of non-essential communications.

If you have questions about this Privacy Policy, contact us at privacy@nexlaneai.com.